Our Commitment to Safe and Responsible Play
We have integrated responsible gaming principles into all aspects of the platform. This includes dedicated player tools, transparent policies, and an attentive customer support team that is always ready to help. We take steps to prevent potential problems in advance and always respond to signals that may indicate a loss of control.
Tips for Staying in Control While Playing Dolly Casino
You can maintain balance in the game if you follow simple but important rules:
Player Tools – Limits and Self-Exclusion Options
At Dolly Casino, we provide convenient tools to help you take control of your gaming experience. You can set limits on deposits or play time, enable a “cooling off period” to temporarily suspend access, or completely self-exclude for any length of time. All of these features are available directly in your account settings and can be changed at any time.
Recognizing the Signs of Problem Gambling
It is important to be able to recognize the first signs that gambling is starting to bring more problems than joy. You should pay attention if you:
Try to get back the money you lost at any cost;
Hide your gambling activity from your loved ones;
Face financial difficulties because of bets;
Put off important matters for the sake of gambling;
Notice sharp mood swings related to the results of bets.
Preventing Underage Gambling
We have a strict policy against underage gambling. The platform has mandatory age verification and we encourage parents to use parental control software to restrict access to gaming sites.
Where to Find Help – Support Organizations
If you feel like you are losing control, or want to help someone close to you, you can always seek professional support. At Dolly Casino, we recommend organizations such as GamCare, Gambling Therapy, and national hotlines in your country. All requests remain confidential and help is provided free of charge.